← Back to all posts 2. The week everything changed – when my dad fell

2. The week everything changed – when my dad fell

A couple of years ago, my life looked completely different.

I was building a tech company. I was in the middle of a long, drawn-out investor deal, the kind that was technically moving forward but quietly draining me more every week. And in that same week, my dad had a fall.

Suddenly none of the other stuff mattered. I stepped away from the deal, walked away from that whole version of my life, and went straight into something I wasn't prepared for. Because there's no clear entry point into this world. No one hands you a guide and says here's how to manage this, here's how the system works, here's what to expect. It's just you, trying to figure it out in real time.

That week changed everything. Not just what I was doing, but how I saw things. Because once you step into it, you start seeing things you can't unsee. How disconnected everything is. How much families are quietly holding. How unclear it all feels from the inside.

And I realised very quickly this wasn't just about my dad. It was about something much bigger.

I know my story isn't unique. And that's exactly why we're doing this.

– Belinda Scott, Founder of NAVO

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This article reflects Belinda's personal experience and is based on the Australian healthcare, legal and aged care systems. If you're reading this from outside Australia, the feelings and experience are often universal, even where the systems, services and laws are not. This is not legal, medical, financial or aged care advice, please speak with a qualified professional about your own situation.

Hear it in her own words

This story is also one of the episodes in Real Conversations, NAVO's series on care and ageing.

Listen to the full episode →